Corporative Social Responsibility

Description

Nowadays, organizations that try to succeed must seek the satisfaction of all their stakeholders’ needs, not just those of the stakeholders. Therefore, they must define their Corporative Social Responsibility management strategy and have the necessary tools to run such strategy.

The essential feature of social responsibility is the willingness of organizations to integrate social and environmental considerations in their decision-making and accountability for the impacts of their decisions and activities on society and the environment.

This implies a transparent and ethical behavior that contributes to sustainable development, comply with applicable law and consistent with international norms of behavior. It also implies that social responsibility is integrated throughout the organization, put into practice in their relationships, and taking into account the interests of stakeholders.

Both the perception one has about the performance of an organization’s social responsibility as its actual performance may affect, among other things:

  • Its competitive advantage.
  • Its reputation.
  • Its ability to attract and retain workers or members of the organization, customers or users.
  • Maintain workers’ motivation, compromise and productivity.
  • The perception of investors, owners, donors, sponsors and the financial community.
  • Its relations with business, government, media, suppliers, organizations, peers, clients and community where it operates.

What we do

When approaching and exercise social responsibility, the primary objective for an organization is to maximize its contribution to sustainable development. Methodology developed by Zitec Consultants allows the organization:

  • To calibrate what the situation is as a function of its “material” issues (significant, important).
  • To know what other leader organizations in its sector do, both in the national field and the international field.
  • To integrate all what it already does and has a value in responsibility / sustainability and to develop new areas where the organization can work on its responsible action in a consistent way in the future.
  • To establish a Stakeholder Engagement system (relationship with the stakeholders), which eases the Corporative Social Responsibility management.
  • To inform about anything related to its responsible action by following the G3 of the GRI (CSR Report).
  • To help with the management of the reputation and organization’s brand, making the Corporative Responsibility to be known and value.

The services related to CSR provided by ZITEC are:

  • Materiality study.
  • Benchmarking and inventory of Good Practices in CSR.
  • CSR Diagnosis.
  • Stakeholder engagement (stakeholders’ management system according to the standard AA1000).
  • Design of strategy and CSR actions plans.
  • Elaboration of the Corporative Social Responsibility Report according to G3 (GRI).
  • External communication plans of the CSR.
  • Internal communication plans of the CSR.
  • Training in CSR.
  • Design and implantation of the standard SGE 21.
  • Design and implantation of the standard SA 8000.
  • Design and implantation of the standard ISO 26000.