Processes

“Excellent Organizations are managed through structures and strategically aligned processes using fact-based decision making to create balanced and sustained results.”

EFQM Excellence Model 2010

Description

An adequate business processes management, which includes their correct definition, standardization and improvement, has a positive and immediate impact on the Organization efficiency, easing the control and adaption to trade environments and changing legislations.

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What we do

  • Identification of processes and their relationships.
  • Graphical representation: Processes Map.
  • Deployment up to activity/assignment level and characterization (Process Sheet).
  • Definition of profitability indicators of the processes – alignment with the Strategic Plan.

Results – Success cases

We have implemented Business Process Management Systems in over 40 public and private organizations, among which include Repsol, Endesa, BBVA and the Junta de Castilla y León.

We have also made business process reengineering in organizations such as Repsol, Acor, Nicolas Correa or various Ministries of Junta de Castilla y León.