Processes
“Excellent Organizations are managed through structures and strategically aligned processes using fact-based decision making to create balanced and sustained results.”
EFQM Excellence Model 2010
Description
An adequate business processes management, which includes their correct definition, standardization and improvement, has a positive and immediate impact on the Organization efficiency, easing the control and adaption to trade environments and changing legislations.
What we do
- Identification of processes and their relationships.
- Graphical representation: Processes Map.
- Deployment up to activity/assignment level and characterization (Process Sheet).
- Definition of profitability indicators of the processes – alignment with the Strategic Plan.
Results – Success cases
We have implemented Business Process Management Systems in over 40 public and private organizations, among which include Repsol, Endesa, BBVA and the Junta de Castilla y León.
We have also made business process reengineering in organizations such as Repsol, Acor, Nicolas Correa or various Ministries of Junta de Castilla y León.






